For our established families that have had their insurance affected by the National Grid lock out, you have our assurance that we will continue to see your child(ren) at Roslindale Pediatrics if they are ill. Please call our office and ask to speak to one of our nurses for further information.
FYI- for those patients and families that were signed up with the patient portal from ECW (previous electronic medical record system) -that portal is no longer active. Our new Electronic Medical Record (EMR) EPIC has a new and improved patient portal called “MY CHART“. Be sure to ask about signing up for MY CHART when you come in for your next appointment. We apologize for any inconvenience.
A big thanks to those of you that have completed our survey. We are striving to make your experience here excellent.
As a result of feedback here are some of the improvements that are happening.
- Our child safety locks for the rooms have arrived and will be installed soon
- We will be reinstituting the books in the rooms soon- in the meantime we do have children’s books in the waiting rooms
- Thanks for your patience as we continue to add more decorations to the patient rooms
Keep your eyes out for more improvements in the upcoming months! Keep the suggestions coming.