Late Policy

Please arrive 10-15 minutes early for your appointment.

If you know you will be late for an appointment, please call us in advance to see if we can try to still fit you in.  You may be asked to reschedule to another time or another day.

If you arrive more than 10 minutes late to an appointment, you may be asked to reschedule to another time or another day.


Late Cancellation and No Show Policy


Forms

At Roslindale Pediatrics, we pride ourselves on excellent patient access and scheduling availability, which is among the best in the region. Unfortunately, we have recently had many patient no-shows and last-minute cancellations, which disrupt our scheduling and prevent other patients from receiving timely care. To ensure the smooth operation of our practice and to provide the best service to all our patients, we ask that you please call at least 24 hours in advance if you are unable to make your appointment. This will allow us the opportunity to offer the time to another patient who may be in need of medical care.

 

At your child’s yearly physical you will receive a health form with a copy of the immunization record. This is valid for one year. This form must be used in place of any school, camp, daycare or sports health form. This is provided to you as a courtesy. DO NOT GIVE AWAY THE ORIGINAL. You are responsible for providing a copy to each organization. Please make copies and attach one to each original form that you must submit. A FEE OF $10 WILL BE CHARGED FOR ANY ADDITIONAL FORMS OR LETTERS WE PROVIDE DURING THE YEAR (except college forms). Examples include: Pop Warner, Study abroad, CORE, FAMILY MEDICAL LEAVE, etc. Please allow up to 3 business days to prepare your forms after they are dropped off.

Please note that Pop Warner now accepts our forms and you will be charged $10 if we are asked to complete theirs.

Authorization for schools to administer over–the-counter medications is included on our health forms. Please do NOT request additional forms (unless we failed to include this on your child’s form).


Parking

We have a small parking lot at our office, and there is street parking for 2 hours along Centre Street, and unlimited parking along LaGrange Street, which is a short walking distance.  All of these options are free.  The Bus also stops in front of our office.


Billing Information

 

Vaccines

Payments for office services are due at the time of your office visit. We gladly accept cash, personal checks as well as credit cards (Visa, MasterCard, Discover, American Express).

The physicians at our office belong to several HMO’s ( Health Maintenance Organizations) and PPO’s ( Preferred Provider Organizations) including:

Most of these plans require patients to pay a co-payment at the time of the office visit. Our office does the rest of the billing for these insurance companies.

In order for your insurance company to pay for your new baby’s office visits, you must notify them within 30 days of your baby’s birth. Please be sure to call them as soon as you are home from the hospital!

Our office staff is always happy to answer any billing questions you may have and will try to solve any problems that may arise.


At Roslindale Pediatrics, we are dedicated to the health and safety of all our patients. Due to this, it is required that all patients coming to our office receive vaccinations on a schedule that is recommended by the CDC and the AAP. This will allow patients who cannot receive a vaccine due to age or a medical condition to also feel safe coming into our practice.

Please review these useful links from the CDC and from CHOP to see vaccine guidelines and find answers to questions you may have.  If you still have any questions, please feel free to call us so we can discuss them with you.

https://www.cdc.gov/vaccines/parents/index.html

https://www.chop.edu/centers-programs/parents-pack