Clinic renovations
2020 Centre St., Boston, MA, 02132 617-522-3100
Roslindale Pediatrics
Mychart Access
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Virtual Visits

Virtual Visits at Roslindale Pediatrics

We find that in-person visits are most effective for diagnosing and treating our patients. However, under certain circumstances we do offer Virtual Visits. Appropriate visits would include:

  • Follow-up behavioral health appointments including medication follow ups for ADHD, depression or anxiety
  • Medication follow up visits for asthma, acne, birth control
  • Seasonal allergy or food allergy concerns
  • Nutrition concerns
  • COVID-19 exposure questions

Preparing for Your Virtual Visit

You can join your virtual visit using a smartphone, tablet, or computer. Please complete the following steps before your appointment.

1. Set up your MyChart account

Please call our office at 617-522-3100, and we will email you instructions for registering through the patient portal.

  • Patients age 13 and older need their own MyChart account so they can sign consent.
  • Children under 13 need a proxy to register on their behalf. When creating the proxy account, please use your own name and date of birth, not your child’s.
  • When registering, select PPOC as your organization.

2. Prepare your device

If you are using a smartphone or tablet, please download both the MyChart and Zoom apps before your visit:

If you are using a computer, please check that your microphone and speakers are working. Allow pop-ups for MyChart in your browser settings so you can open the visit window.

Your Virtual Visit

Please sign in to MyChart at least 10 minutes before your appointment to complete registration and sign consent.

  • Children under 13: the proxy signs consent.
  • Patients ages 13–17: the patient signs consent in MyChart, and a parent also provides consent during the visit.
  • Patients age 18 and older: the patient signs consent themselves.

Join your appointment

You can access your appointment 15 minutes before the scheduled time. Your provider may still be caring for another patient, just as they might during an in-person visit. Thank you for your patience if your appointment starts a little later than scheduled.

Troubleshooting and Support

If you need help preparing for or joining your visit, these guides may be useful:

If you have trouble with any part of the process, please call us at 617-522-3100. We’re happy to help. Occasional technical difficulties can occur; thank you for your patience, and we apologize for any inconvenience.